The Biennale’s previous website was visually static and difficult for users to navigate. It required re-imagining to marry their twin goals of showcasing contemporary art whilst working as a functioning ticketing and event organisation platform.

The client team wanted to improve user experience on a range of devices, and provide a flexible CMS for content editors. This included the creation of a dedicated exhibitor dashboard to simplify interaction and information sharing between exhibitors.

To show the exhibition’s dedication to contemporary art, the website needed to make use of outstanding imagery and video. The website also needed to promote its editorial content, and archival material that would encourage users to visit the exhibition.

The purpose of the website changes before, during and after festival week, requiring content and functionality to adapt accordingly. Furthermore, the website needed to maintain its relevance during the off-season by housing content that reflected the Biennale’s continued work in design beyond the festival itself.

Our modular approach allowed the website to transform throughout the year. We delivered a flexible CMS that enables content to be added accordingly in different phases of the project, and archival material to be added over time. Our dedicated dashboard for partners supports effortless content upload, reducing errors and increasing security.

The previous website was overly cluttered, making it difficult for users to find the information they were looking for. As well as simplifying the visual design, we streamlined the navigation, creating a system of tags that visitors can employ to move between different online pavilions. These tags allow visitors to explore submissions from different countries and exhibitors and move forwards effortlessly to booking tickets.

A part of the Biennale team’s vision for the new platform was to display a timeline of the output from the exhibition. Our tagging system allowed us to create a neatly ordered archive of all of the exhibition submissions from different countries and organisations.

In the running up to each event, the Biennale is inundated with applications to exhibit. They therefore needed a solution that helped them manage the inflow of information, reducing the effort required in organising each exhibition. From the exhibitor side, the platform needed to provide a user-friendly way of adding information in a standardised manner that reduced errors.

We created a dedicated portal that exhibitors use to create their own individual pavilion with tailored information for different categories of entry. Within this portal, exhibitors can upload their photos, forms, and content in specific fields, allowing administrators to sort through the information with ease. The portal also reduces effort for regular contributors, as their pavilion is saved as a permanent portal for future exhibitions.

Our partners Pentagram and Fred Flade provided the initial designs for the website that we then brought to life.

A particularly striking visual is featured on the home page, which uses animation to present an interactive view of Somerset House created by Pentagram. As the user navigates through each country, a different image appears, summarising the country’s offering.

Every other year, the home page will adopt a new identity in accordance with the Biennale’s brand identity, representing brand evolution with each cycle. Our flexible approach to CMS allows modifications in visual appearance to be made to the platform with minimal effort by the client team.